The recent spate of public apologies in the political, business,religious, education and entertainment arenas provides plenty for crisis communicators to analyze. It’s easy to start with “I’m sorry.” Read more
The latest edition comes from a Little Caesars restaurant in Roswell, NM. A video is trending of workers playing indoor baseball with pizza dough. Unless the employees were aliens from the alleged Roswell UFO crash of 1947, the incident may pass quickly since the general public has become more desensitized to these videos. Read more
Most of us use December to reflect on the year as a time for holidays. However, for many it also means lots of preparation time to get ready for major trade shows and conferences which begin after the New Year. Read more
Be honest: When was the last time you read the safety card in the airplane seat pocket, reviewed the office evacuation wall chart, or even looked at where the exit signs are in a bar or theater? Read more
For decades, conventional wisdom for corporate CEOs was to steer clear of controversial issues and politics. Why risk alienating your customer base and shareholders?
No longer. Driven by activist investors, advocacy social media campaigns, a more diverse workforce, and a polarized national political and social atmosphere, CEO activism is on the rise. Read more
“Truth is no longer dictated by [news] authorities, but is networked by peers. For every fact there is a counter-fact and all these counter-facts and facts look identical online, which is confusing to most people.” Read more