Smart companies have crisis plans for when – not if – an incident occurs that disrupts business or damages their brand reputation. However, in today’s fast-paced, social media-dominated world, these plans need to be reviewed and updated on a regular basis to keep pace with an ever-growing set of potential threats: unsubstantiated damaging rumors, cyberattacks and data breaches, natural disasters, and unethical executive behavior to name a few. Read more
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Posts Tagged: Communication Tips
How to Handle Difficult Questioners
In every audience, there are types of “questioners” – not just the actual question — who can distract from the speaker’s key messages and have the potential to sidetrack the presentation.