Omnitracs, a technology company that provides innovative software and SaaS fleet management solutions to trucks, recently suffered from connectivity issues that directly affected their electronic logging devices (ELDs). As a result, drivers were required to use paper logs to record compliance with hours-of-service regulations. Read more
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Posts Tagged: Andrew Gilman
Walmart Faces Pressure to Change Policies after Shootings
With back-to-back shootings at two of its locations this past week, Walmart has been thrust into the spotlight over its role in the gun-control debate. At least 24 people were killed between the shootings in Southaven, Mississippi and El Paso, Texas. Read more
Social Media Storm Brews Trouble for Starbucks
After famously closing its stores last spring for a company-wide unconscious bias training, Starbucks is back in the news for another race-related incident. Customer Nur Ashour claims she was harassed by another customer for wearing a hijab at a Starbucks in Dallas, Texas. Read more
Can Truist Bank Survive a Crisis?
Meet Truist Financial Corporation! This newly named company is the result of a merger between two of America’s largest banks, SunTrust and BB&T. After debuting the company’s name along with their aptly named bank, Truist Bank, critics took to Twitter mocking the brand and comparing it to Tronc, the short-lived rebrand of Tribune Publishing.
How to Keep Front Line Employees From Harming your Reputation
This post was written by CEO Andy Gilman and Program Manager Karla Corea-Carcamo.
The most recent example or a reputation hit was Waffle House. In a video gone viral; two employees are seen violently fighting behind the counter of Waffle House restaurant in South Carolina. Read more
Why are Politicians Always Apologizing?
In an increasingly crowded field, many 2020 Democratic presidential hopefuls are taking the opportunity early in the race to apologize for previous positions or comments and clarify their stance on controversial issues.
Gillette Ad Takes on Toxic Masculinity in the Era of Woke Advertising
A new ad from Gillette titled, “We Believe: The Best Men Can Be,” has gone viral on social media eliciting a wide range of responses from consumers. Some praised Gillette’s parent company, Procter & Gamble, for its risk in taking on the topic of toxic masculinity in the era of the #MeToo movement while others felt the message went too far and responded with #Gilletteboycott posts. Read more
Dolce & Gabbana’s Promotional Video Campaign Causes Chaos in China
Just hours before their major fashion show in Shanghai was scheduled to start, Italian fashion house Dolce & Gabbana canceled the event after facing extensive backlash for recent promotional videos and Instagram messages.
Inappropriate Workplace Behavior Leads to a PR Crisis for Google and NBC News
Both Google and NBC News came under fire this week for their handling of inappropriate workplace behavior thus offering contrasting examples of how to handle a PR crisis. In the article, “PR Lessons from Google’s and NBC’s Contrasting Crisis Responses,” CEO Andy Gilman offers his advice for the two companies. Read more
CEO Andy Gilman weighs in on latest Papa John’s PR crisis
Papa John’s Founder, CEO, and iconic face of the brand, John Schnatter, has a history of making controversial comments. However, it was his latest that caused him to abruptly resign as chairman. Read more