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CommCore Blog and News
The CommCore Observer: Apologies “AND” – Don’t just say you’re sorry
The recent uproar about changes to Delta Airlines Sky Miles program and apologies from CEO Ed Bastian got us thinking yet again about when and how to apologize, with the added emphasis on the word “AND” – AND what are you going to do about it? Read more
CommCore CEO quoted in CNN Business on Crisis Communications: How McDonald’s Middle East franchises got into a public feud over Israel
“You’re seeing the risk play out right now of that business model,” said Andrew Gilman, founder and CEO of CommCore, a consulting group with expertise in crisis communication. “It’s less control.” Read more
Client Spotlight: Providing Executive Briefing Skills to the Federal Government
Executive briefing skills are a cornerstone to success, whether you’re presenting information to your team, your supervisor, or to an audience of decision-makers. Your ability to brief senior executives in a compelling way can be a game-changer for your career personally, and for your team’s objectives agency-wide. Read more
Welcome our Fall Intern, Vicky!
Vicky Chen is a sophomore student at Vanderbilt University, majoring in Economics and Sociology with a minor in Business.
Three words I would use to describe myself:
Goal-oriented, Motivated, Responsible
Why intern at CommCore? Read more
The AAA Strategy for Reputation Management
In a recent APCO post about protecting reputation through Issue Management, Deanna Javadi and Jim Moorehead write that: An effective issues management program is proactive and always changing day-to-day. An organization must continuously monitor issues and implement different practices to “avoid surprises, anticipate new needs, and act quickly and proactively.” Read more