Marketing, PR and communications agencies are often called upon to advise clients who are in the midst of a reputation crisis. Like the proverb about the shoemaker’s children who have no shoes, does your agency have its own crisis preparation plan?
CommCore Blog and News
The Yes& CommCore Observer: Crisis Lessons for All Communicators- Planning for New Campus Disruptions
While history may not repeat itself, at the very least it often rhymes. We all remember the turbulence of the last academic year. The fallout included multiple resignations of university leaders, arrests and a huge drop in alumni giving.The Read more
The Yes& CommCore Observer: Navigating What Employees Say on Social Media – or to the Media – During a Crisis
During a communications crisis, the rapid release of information can lead to the spread of misinformation, which can harm an organization’s reputation, create panic, and complicate crisis management efforts.
Most organizations have a social media policy for employees about discussing workplace information. Read more
The Yes& CommCore Observer: Don’t Let a Cyber Security Incident Ruin Your Reputation
Does your organization have a cyber security incident response plan in place?
The recent spring storms and tornadoes in Texas left over one million people without power. Electricity is one of those things that you don’t think about until you don’t have it … and if you don’t have a backup generator, your food will spoil. Read more
CommCore Merges with Yes& to Create Yes& CommCore
After nearly four decades as an independent media training, presentation training, and crisis communications firm, CommCore Consulting Group has announced a partnership with Yes&, one of the fastest-growing marketing agencies in the Washington, DC, Maryland, Virginia area.
The Yes& CommCore Observer: It Shouldn’t Take a Bridge Collapse to Update a Crisis Plan
As the Port of Baltimore slowly reopens to commercial traffic and the delicate process of removing the massive steel pieces from what is left of the Francis Scott Key Bridge, it’s not too early to find crisis communications lessons from how information about the disaster was disseminated. Read more